Chic metal candle holder ideal for romantic dinners and home decor.

Shipping policy

BibiShop Shipping Policy

Last updated: September 22, 2024

At BibiShop, we strive to ensure fast and reliable shipping for all orders placed through our website and mobile app. Please review our Shipping Policy below for important details regarding shipping times, fees, and methods.

1. Shipping Methods and Times

We offer the following shipping options:

• Standard Shipping: Delivery within 12–26 business days.

Please note that delivery estimates are approximate and can vary based on your location, customs clearance, and other unforeseen circumstances. Shipping times do not include the processing time required to prepare your order.

2. Shipping Fees

• Standard shipping is free on all orders.

• Express shipping charges vary depending on your order size, weight, and delivery destination. These costs are clearly displayed during checkout before you complete your purchase.

2. Order Processing

• Orders are typically processed and shipped within 1–3 business days.

• Processing times may vary during peak periods, promotions, holidays, or due to unforeseen events.

3. Tracking Your Order

Once your order ships, you will receive an email confirmation with a tracking number and link to track your shipment online. You can also track your order directly from your BibiShop account.

3. Shipping Restrictions

• We currently ship exclusively within Uzbekistan.

• We are unable to ship to PO Boxes or military addresses.

4. Customs and Taxes

• All applicable customs duties, taxes, or fees are the customer's responsibility unless explicitly covered in the checkout process.

• Customs processing may cause additional delivery delays beyond our estimated delivery time.

5. Delays and Lost Packages

• If your order is delayed beyond the expected delivery date, please contact us immediately for assistance. We may offer compensation in the form of BibiShop credits.

• If your package is missing or lost, please refer to our Return and Refund Policy for instructions on how to proceed.

5. Tracking Your Order

Once your order ships, tracking information will be provided via email and accessible through your BibiShop account.

6. Contact Us

For assistance or questions regarding your order and shipping, please reach out to our customer support:

Email: support@bbshop.app

Thank you for shopping with BibiShop!