BibiShop Privacy Policy
This Privacy Policy outlines how Hong Kong Company JTR FUTURE TECH LIMITED ("BibiShop," "we," "our," or "us") collects, uses, shares, and protects the personal information provided by users through our websites, mobile apps, and any related online platforms (collectively referred to as the "Service"). Protecting your privacy and safeguarding your personal data is important to us, and we are committed to transparent practices regarding how we manage your information.
Information We Collect
Information Provided by You
When you interact with BibiShop, you may voluntarily provide us with the following types of information:
- Account Information: When you register or update your BibiShop account, we collect your email address, phone number, password, profile photo, username, and preferences.
- Order and Transaction Information: To process orders, we collect information related to transactions, including payment details, shipping addresses, recipient names, and contact numbers.
- Customer Support Information: We retain details of your interactions with our customer service team, including queries, feedback, and resolutions.
- User-Generated Content: Any reviews, photos, comments, or other content you choose to post or share on our Service.
- Promotion and Event Participation: Information collected when you participate in surveys, contests, or promotional activities, including contact details and preferences.
Information Automatically Collected
We may automatically collect certain information when you use our Service, such as:
- Device and Usage Data: Device type, operating system, browser information, IP address, language preferences, and unique device identifiers.
- Interaction Data: How you interact with our Service, including the pages visited, links clicked, content viewed, and other engagement metrics.
- Location Data: Approximate geographical location derived from your IP address.
Information from Third Parties
We occasionally obtain additional data from third-party sources, including:
- Data Providers: Sources that supply information for fraud prevention, verification, and identity validation.
- Marketing and Affiliate Partners: Partners who assist in marketing initiatives and affiliate programs.
- Publicly Available Information: Information publicly accessible through government records or other legitimate sources.
How We Use Your Information
We use your personal information for several purposes, including to:
- Facilitate and fulfill orders, including processing payments and managing deliveries.
- Create and maintain your account, enhancing your user experience.
- Provide effective customer support and respond to your inquiries.
- Improve our Service, including troubleshooting and optimizing features.
- Communicate with you regarding important updates, promotions, events, and offers.
- Customize content and recommendations to suit your interests and preferences.
- Protect against fraud, unauthorized use, and ensure security across our platforms.
- Comply with legal obligations and requirements.
How We Share Your Information
We may share your personal information in the following scenarios:
- Service Providers: Companies and individuals assisting with logistics, payment processing, marketing, analytics, and customer service.
- Business Affiliates and Partners: Entities that collaborate with us in offering products or services.
- Legal Requirements: When necessary to comply with applicable laws, regulations, legal processes, or governmental requests.
- Business Transactions: Parties involved in mergers, acquisitions, asset transfers, or other business restructuring.
Your Privacy Choices and Rights
You have specific rights and choices regarding your personal information, including:
- The right to access, update, or delete your personal information.
- The right to withdraw previously given consent for certain uses of your data.
- The ability to opt-out of marketing communications and targeted advertising.
- Control over cookies and similar tracking technologies through browser settings.
Data Security and Retention
We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, meet business needs, or comply with legal obligations.
Children's Privacy
BibiShop does not intentionally collect personal information from individuals under the age of 18. If we become aware that we have inadvertently received personal information from a minor, we will promptly delete it. Please contact us immediately if you believe we have mistakenly obtained information from a child under 18.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any modifications will be clearly posted on our Service, and we encourage you to review this policy regularly.
Contact Us
If you have questions, comments, or concerns about this Privacy Policy, please contact us at privacy@bbshop.app or by mail at:
Send post mail to the following address: JTR FUTURE TECH LIMITED
Unit C 9F, Winning House, Nº 72-76 Wing Lok Street, Sheung Wan, Hong Kong, PRC